Outbound Retention Process

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-2 years
Kolkata
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description


About the Role:Hello Jobseeker !!!

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via outbound calls and handle customer query.


Responsibilities:

  • Handling customer inquiries and resolving issues
  • Providing product/service information to customers
  • Meeting and exceeding customer satisfaction

Requirements:

  • Graduate is mandatory
  • 1 year BPO experience on paper is needed
  • Excellent communication skill in English+Hindi+Bengali
  • No leave requirement for upcoming 90 days
  • Looking for Immediate joiners only
  • Aadhaar should be linked with the candidates contact number

Shifts:

  • No night shift
  • Any rotational 9 hour during 8am to 8 pm
  • 6 working days with 1 rotational week off

Perks and Benefits: -

  • EPFO
  • ESIC
  • Flexible shifts

Salary: 19K ctc = 15k inhand

Interview Rounds1)HR round2)Ops Round3)Assessments.Interested

candidates are requested to send there CV to HR Tuneera- 9830607483(call/whatsapp)


Skills

Communication SkillsCustomer SupportVoice ProcessRetentionOutbound CallingOutboundVoiceCallingCustomer SatisfactionCustomer ServiceBpo

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