Team Leader-collections

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-6 years
Thane
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

  • We are at Teleperformance hiring for Team leader -collection process
  • Location -Thane
  • Days working -6 days
  • Requirements:
  1. Must be graduated
  2. Should have good knowledge in banking collection in BPO.
  3. Have good knowledge in dialer.
  4. Minimum 1 year of experience is required as a Team leader

Responsibilities:

  • Lead & develop team, drive results: shrinkage, attrition, AHT, CSAT

Ensure KRA compliance, implement strategies: attrition control, shrinkage control

Interested candidates reach me on this mail id : rozy.rozy1@teleperformancedibs.com

Skills

Banking CollectionBanking ProcessDra CertifiedAttrition ControlBpo OperationsShrinkageShrinkage ControlAhtBpo

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