International Sales Specialist

Greetings from Teletext India Private Limited...

About the Company:

Our Company is a leading provider of travel and tourism services, offering a wide range of travel options to customers all over the world. We are committed to providing an exceptional travel experience and are seeking a talented and motivated Sales Executive to join our inbound call center team.

Job Purpose:

The Inbound Sales Executive will be responsible for handling incoming calls and converting them into confirmed bookings for travel packages and services. The ideal candidate will have a passion for sales and a drive to exceed targets, with excellent communication and interpersonal skills.

Key Responsibilities:

• Respond to inbound calls from customers looking to book travel packages and services.
• Make outbound sales calls to potential clients, using a combination of scripts and personal sales techniques, to promote our travel products and services.
• Respond to Emails and Chats from customers and help them with their queries.
• Provide information about available travel options, including destinations, prices, and promotions.
• Convert calls into confirmed bookings by overcoming objections and closing the sale.
• Meet and exceed individual and team sales targets.
• Maintain detailed records of customer interactions and transactions.
• Generate and maintain a strong pipeline of qualified leads and opportunities to meet sales targets and KPIs.
• Collaborate with team members to ensure a positive customer experience and resolve any issues that may arise.
• Keep up-to-date with industry trends, competitive offerings, and travel destinations to ensure the best possible recommendations to customers.

Education Qualifications & Experience Level:

• A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs.
• Have prior experience in UK/US Sales/Service/Collections/Upselling.
• Strong verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent interpersonal skills and a positive, customer-focused attitude.
• Ability to work independently and as part of a team.
• Proficient in using computers and software such as Microsoft Office.
• Experience in the travel or hospitality industry is a plus.

Working Hours:

This is a full-time position with rotational shifts and rotational week-offs.

Compensation:

We offer a competitive salary and benefits package, including performance-based incentives and opportunities for growth and development.

If you are a self-motivated individual with a passion for sales and a drive to succeed, we encourage you to apply for this exciting opportunity.