Travel Advisor

Roles and Responsibilities :

• Manage international travel bookings, cancellations, and amendments via phone calls.
• Identify opportunities for upselling and cross-selling travel products to increase revenue.
• Provide exceptional customer service by resolving customer complaints and ensuring high levels of satisfaction.
• Meet or exceed monthly sales targets through effective communication skills.

Job Requirements :

• 2-6 years of experience in BPO sales, inbound/outbound sales, or international sales.
• Strong knowledge of airline tickets, hotels, car rentals, visa requirements, and other travel-related services.
• Excellent English language proficiency with ability to communicate effectively over the phone.