Senior Principal Specialist

About Temenos

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

VALUES

Care About Transforming The Banking Landscape.

Commit to being part of an exciting culture and product evolving within the financial industry.

Collaborate effectively and proactively with teams within or outside Temenos.

Challenge yourself to be ambitious and achieve your individual as well as the company targets.

THE ROLE

Temenos is seeking a dynamic and results-driven Continuous Improvement specialist in our Global Delivery Center (GDC). The key focus for this role will be to drive measurable improvements in implementation efficiency, predictability, and quality across core banking and SaaS delivery engagements.

The GDC plays a critical role in supporting Temenos mission to deliver industry-leading banking software solutions by optimizing the implementation process for our customers. This team is a key part of the Temenos Services organization, responsible for driving efficiency, scalability, and cost-effectiveness in (primarily) global Temenos Transact implementations.

As part of the Continuous Improvement team, this role operates at the intersection of delivery execution, product engineering, SaaS operations, and partner ecosystems, with a mandate to convert implementation experience and field learnings into repeatable, scalable improvements. The specialist works closely with implementation consultants, SaaS experts, partner delivery teams, and product organizations to address structural inefficiencies across solution design, integrations, data migration, testing, and deployment.

The role is hands-on and outcome-driven, requiring deep techno-functional credibility in core banking implementations (Temenos Transact or equivalent). The Continuous Improvements Specialist is expected to go beyond advisory input and actively drive initiatives such as delivery accelerators, standardized implementation patterns, tooling enhancements including opportunities through AI, and process refinements that can be institutionalized across regions and programs.

He/she will be an individual contributor, part of a small team for Continuous Improvements.

OPPORTUNITIES

Leadership

Foster a collaborative, high-performance culture that emphasizes innovation, continuous improvement, and knowledge sharing within the small team of Continuous Improvement.

Best Practices & Process Optimization

Shape implementation strategy at scale, influencing how core banking and SaaS solutions are delivered across regions and clients. Work to eliminate inefficiencies by applying best practices, including AI, in methodologies and processes.

Collaboration Across Organization

Drive cross-program efficiencies by institutionalizing best practices, accelerators, and reusable assets. Act as a bridge between delivery, product, and SaaS teams, ensuring field feedback is converted into actionable improvements.

Collaboration In GDC

As part of the management team of the GDC, contribute to initiatives that improve the overall results of the GDC. Collaborate within the management team on both bilateral and team basis.

Skills

Core Experience

1215 Years Of Hands-on Techno-functional Implementation Experience In

Temenos Transact or

Other Tier-1 core banking platforms (e.g., Finacle, TCS BaNCS, Flexcube, etc.)

Proven Experience Across Multiple End-to-end Implementations, Including

• Requirements analysis and solution design
• Configuration and customization
• SIT, UAT, and production cutovers

Deep Exposure To Complex Integration Landscapes Involving

• (If Transact expert) Hands-on experience in integrations of Transact with other Temenos products like TAP, Infinity, TDH
• Third-party Systems
• Experience in data migration life cycles will be a good value-add, covering:
• Source system analysis
• Data mapping and transformation
• Reconciliation and validation frameworks

SaaS Delivery Exposure

Experience working on or closely with SaaS-Based Implementations is a strong advantage.

Understanding Of

• SaaS Delivery Models
• Release-driven Upgrade Models
• Environments standardization & automation
• Familiarity with DevOps-aligned delivery practices and CI/CD concepts is desirable.

Continuous Improvement & Strategic Execution

Experience Identifying Systemic Delivery Issues Across Projects, Not Just Isolated Problems Exposure To Tooling, Automation, Or AI-assisted Delivery Frameworks Is a Plus. Ability To

• Design and roll out delivery accelerators, templates, and playbooks
• Standardize implementation methodologies across regions and partners
• Measure and track efficiency improvements using clear KPIs

COMPETENCIES

Strong problem decomposition skills ability to break down complex delivery inefficiencies into solvable components Ability to translate abstract improvement goals into concrete, executable initiatives Comfort operating in matrixed, influence-based environments without direct authority Strong leadership, people management, and interpersonal skills, with the ability to motivate and inspire diverse, distributed teams. A self-starter. The ability to drive initiatives in familiar as well as unfamiliar territory Ability to deliver through others

Education

• Bachelors degree in Business, Information Technology, Engineering, or a related field. A Masters degree or equivalent experience is a plus.

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if youre getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leaves: 2 weeks of paid leave each year for study or personal development

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