Scrum Master (Pega Project)

We are seeking a Senior Pega Scrum Master with 10+ years of experience driving large?scale enterprise agile delivery, including 5+ years delivering complex solutions on the Pega Platform.

Job Responsibility

• Lead and coach multiple Pega agile squads or highly complex delivery streams to ensure consistent, predictable delivery outcomes.
• Facilitate all Scrum ceremonies, promote strong delivery discipline, and drive continuous improvement within the teams.
• Work closely with Product Owners, Pega LSA/SSA, BAs, QA, and DevOps teams to ensure clear requirements, guardrail?aligned designs, and high?quality delivery.
• Guide backlog refinement, ensure effective prioritization, and help teams break down Pega features into incremental, testable components.
• Facilitate DCO (Directly Capture Objectives) sessions to align business stakeholders, requirements, and Pega implementation plans.
• Manage cross-team dependencies, risks, and impediments, ensuring timely escalation and resolution for smooth sprint execution.
• Support CI/CD processes, environment readiness, and release activities to maintain stable and compliant Pega deployments.
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  Track and analyze delivery metrics (velocity, predictability, cycle time, quality trends) to inform coaching and decision-making.
• Collaborate directly with senior stakeholders and platform teams to ensure roadmap alignment and transparent communication.

Job Requirements

Must-Have

• 10+ years of experience in Agile delivery, with 5+ years as a Scrum Master.
• 5+ years of hands-on experience delivering projects on Pega Platform (8.x or later).
• Proven experience leading complex, multi-team or multi-stream Pega programs.
• Strong understanding of Pega case management, integration patterns, guardrails, and release cycles.
• Demonstrated expertise in Scrum, Kanban, and scaled agile practices.

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• Excellent facilitation, coaching, conflict resolution, and stakeholder management skills.
• Experience using Jira or Azure DevOps for sprint management, metrics, and reporting.

Nice-to-Have

• Certifications such as CSM/PSM, SAFe SSM/RTE, or Pega CSA/CSSA/CBA.
• Experience with Pega Customer Service, CDH/Decisioning, or industry-specific frameworks.
• Familiarity with API integrations, cloud platforms (AWS/Azure), and CI/CD pipelines.
• Background in regulated sectors such as banking, insurance, telco, or government.
• Experience leading Agile transformations or coaching multiple teams.

If youre interested, please apply this role asap. I will be focusing on the hiring for this client for the next 2 weeks, as theyre very urgent with massive headcounts.