Technical Business Analyst

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Tasks & responsibilities: As a Technical Business Process Analyst you will play a key role in developing a standard set of processes and solutions to support. You’ll have a hybrid role combining process knowledge on CRM processes with IT experience. Jointly with the Product Manager(s) you’ll ensure adequate management of diverse stakeholders from operating companies, divisions and global teams You’ll facilitate the establishment of standard processes supporting the solution delivered by the CoE You’ll take responsibility to translate process requirements into IT requirements, collaborating with UX designers & (Software)Architects You’ll ensure that those requirements will be realized and implemented in an agile way following the fit-gap analysis with the existing in-house software solution

• Analyze, design & document process descriptions & Business processes.


• Document and maintain User Requirements Specifications and User Stories for the IT capabilities based on the detailed process models.


• Act as intermediary between the CoE and DevOps Community by mapping business requirements with IT capabilities.


• Ensure requirements from the DevOps Community as well as Business are met by the IT system(s).


• Solution to automate the creation of “terminals” in the diverse applications.


• App to manage Toggles.


• Solution to copy data between Outsystems environments, independent of internal IDs => so that is also analyzing API’s and understanding dbase tables to a certain level.



• Document handing solution: the app connecting Business Applications to our Content Management System.

Requirements:

• 4 – 5 years of work experience in Process Improvement, preferably in the logistics supply chain field.


• Experience in gathering requirements and implementations in a technical domain.


• Experience in Process Modeling Tools.


• Experience in agile way of working.


• IT affinity, pecially with SQL and APIs.


• Fluent in English and good communication skills.


• International mindset.


• Strong conceptual and analytical skills.


• Customer oriented, efficient, initiative taking team worker who is able to analyze problems without losing sight of result and quality.


• Adaptive to changing priorities and -work conditions.


• Ability to operate in a complex environment and pro-actively connect with the many stakeholders.

Job Location

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  Chandigarh/ Bangalore/Hyderabad/Noida