Site Reliability Engineer

Key Responsibilities

Technical & Architectural Leadership

• Contribute to the technical delivery of projects, ensuring a high quality of work that adheres to best practices, brings innovative approaches and meets client expectations. Project types include following (but not limited to):
• Solution architecture, Proof of concepts (PoCs), MVP, SRE Kickstart projects, Platform observability projects etc
• Contribute to HCL thought leadership across the Cloud Native domain with an expert understanding of Open Source (e.g., Kubernetes / CNCF) and partner technologies.
• Contribute to the creation of innovative new HCL services that help clients accelerate their modernization journeys.
• Work on the design of new, next-generation solutions based on modern Cloud Native architectural principles.
• Collaborate with global peers from partner ecosystems on joint technical projects. This partner ecosystem includes Google, Microsoft, AWS, IBM, Red Hat, Intel, Cisco, and Dell / VMware etc.

• Provide a technical hands-on contribution. Incorporating both solution and technical architecture with hands-on cloud native platform engineering. Use modern platform and site reliability engineering practices.
• Ensuring the reliable and efficient Service operations of cloud native workloads
• Ensuring the effective communication and presentation for coaching different delivery teams
• Client-facing influence and guidance, engaging in consultative client discussions and performing a Trusted Advisor role.
• Provide effective support to HCL Sales and Delivery teams
• Support sales pursuits and enable HCL revenue growth.
• Define the modernization strategy for client platform and associated IT practices, create solution architecture and provide oversight of the client journey.

• Always maintain hands-on technical credibility, keep in front of the industry, and be prepared to show and lead the way forward to others
• Engage in technical innovation and support HCLs position as an industry leader
• Actively contribute to HCL sponsorship of leading industry bodies such as the CNCF and Linux Foundation.
• Contribute to thought leadership by writing Whitepapers, blogs, and speaking at industry events.
• Be a trusted, knowledgeable internal innovator driving success across our global workforce.

• Advise on best practices related to platform engineering and cloud native operations, run client briefings and workshops, and engage technical leaders in a strategic dialogue.
• Develop and maintain strong relationships with client stakeholders.
• Perform a Trusted Advisor role
• Contribute to technical projects with a strong focus on technical excellence and on-time delivery

• Real industry experience of utilizing different Site reliability engineering practices for stabilizing the services and increasing the reliability.
• Experience on Opensource and enterprise Kubernetes platforms like RedHat OpenShift, VMware Tanzu, Kubernetes etc
• Experienced in setting up the infrastructure for the latest technology such as Kubernetes, Serverless, Containers, Microservices etc.
• Experience in scripting / programming to automate deployments and testing, worked on tools like Terraform and Ansible. Scripting languages like Python, bash, YAML etc.
• Consulting and enablement experience on Site reliability engineering best practices
• Experience on CI/CD opensource and enterprise tool sets such as Argo CD, Jenkins (others like Jenkins X, Circle CI, Argo CD, Tekton, Travis, Concourse an advantage).
• Experience with the GitHub/DevOps Lifecycle
• Experience in Observability solutions (Prometheus, EFK stacks, ELK stacks, Grafana, Dynatrace, AppDynamics etc)
• Someone who is familiar with cloud native networking use of DNS, load balancers, VPNs, routing/switching, WAFs, reverse proxies etc.
• Significant experience on microservices-based, container-based or similar modern approaches of applications and workloads
• You have exemplary verbal and written communication skills (English). Able to interact and influence at the highest level, you will be a confident presenter and speaker, able to command the respect of your audience.

• Bachelor level technical degree or equivalent experience; Computer Science or Engineering background preferred; Masters Degree desired.
• Hands-on Site reliability engineer and consultant who understands Kubernetes to a good level (CKA preferred), understands Site reliability concepts
• The perfect candidate will already be working within a System Integrator, Consulting or Enterprise organisation with 8+ years of experience in a technical role within the Cloud domain.
• Deep understanding of core practices including SRE, Agile, Scrum, XP and Domain Driven Design. Familiarity with the CNCF open-source community.
• Enjoy working in a fast-paced environment using the latest technologies, love Labs dynamic and high-energy atmosphere, and want to build your career with an industry leader.

Skills: observability solutions,cloud native architecture,ansible,automation scripting,kubernetes,open source technologies,amazon redshift,ci/cd,site reliability engineering,microservices,reliability engineering,cloud infrastructure,devops,networking,terraform