Sales Executive - FFD

Job description / Role

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This opportunity is with a well-established shipping and logistics company based in Dubai. We are looking for an Executive – Sales & Marketing for the Freight Forwarding division.

Key Responsibilities:

Freight Forwarding Operations:

• File and coordinate IGM (Import General Manifest) documentation.
• Collect payments and required Bills of Lading (BLs) before issuing Delivery Orders (DO).
• Prepare and issue Delivery Orders to customers/consignees.
• Coordinate and resolve port-related operational issues.
• Share applicable detention tariffs with consignees and coordinate related requirements.
• Prepare and submit daily DO issuance reports to the reporting manager.
• Coordinate with the Back Office (BO) team for filing discharge lists/CAN and sharing required documentation with consignees.
• Coordinate with principals regarding the acceptance and handling of damaged containers.
• Ensure all documentation and operational activities comply with applicable laws, regulations, and company policies.

Sales & Business Development:

• Identify and develop potential customers within the freight forwarding and logistics industry.
• Proactively engage with prospects, understand their logistics requirements, and develop business relationships.
• Maintain regular communication with existing clients to understand their changing logistics needs and identify new business opportunities.
• Support customer acquisition, relationship management, and revenue growth initiatives.
• Track sales activities, customer pipeline, and revenue performance.

Marketing & Reporting:

• Support the development and implementation of marketing strategies to improve brand visibility and market presence.
• Prepare marketing materials, including brochures, presentations, and digital content, to support business development activities.
• Prepare regular sales reports, analyse key performance metrics, and provide relevant insights to management.

Candidate Profile:

• Bachelor’s degree or diploma in Business Administration, Logistics, Supply Chain, Marketing, or a related field.
• 2–5 years of relevant experience in freight forwarding, shipping, logistics, NVOCC, or a related industry.
• Strong understanding of freight forwarding operations, import documentation, IGM filing, Bills of Lading (BL), Delivery Orders (DO), detention, and port procedures.
• Previous experience in customer coordination and handling shipping/port-related operational issues is preferred.
• Proven ability to identify new business opportunities, generate leads, acquire customers, and maintain client relationships.
• Good understanding of the UAE freight forwarding and logistics market.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Ability to coordinate effectively with customers, consignees, principals, shipping lines, port authorities, and internal teams.
• Proficiency in MS Office, particularly Excel and PowerPoint, and familiarity with CRM/sales reporting tools.
• Strong organisational skills with the ability to manage sales activities and operational responsibilities simultaneously.
• Results-oriented, proactive, and capable of working independently as well as within a team.
• Good analytical and reporting skills, with the ability to track sales performance and prepare management reports.
• Willingness to travel for client visits and business development activities when required.
• Candidates with an existing network within the freight forwarding/logistics industry will be preferred.

About the Company

TGC Consulting is a Human Resources Solutions provider based in Dubai, UAE.

We provide Recruitment & HR Outsourcing services to organizations services tailored to meet the needs of organizations across various industries across the Middle East.

At TGC Consulting, we are more than just a Recruitment company — we are your strategic partner in talent management. Our team comprises industry experts who are passionate about aligning exceptional talent with organizational needs.

Our Services includeExecutive Search - Permanent Recruitment / Emiratisation & Saudization.Staffing & Outsourcing- Contract Staffing & RPO