Client Servicing Manager - Experiential And Events

Role & responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients, understanding their brand objectives, event requirements, and expectations.
• Event Planning & Execution: Oversee end-to-end planning and execution of corporate events including conferences, product launches, brand activations, seminars, and roadshows.
• Coordination & Communication: Serve as the primary liaison between clients, creative teams, vendors, and other stakeholders to ensure clarity, timely delivery, and quality of execution.
• Proposal & Budgeting: Prepare detailed proposals, event concepts, and quotations aligned with client briefs and budget constraints.
• On-ground Management: Supervise on-site activities during events, troubleshoot issues, and ensure smooth operations.
• Post-Event Analysis: Conduct post-event evaluations, gather client feedback, and identify areas for improvement.
• Brand Representation: Ensure that all events align with the clients brand image and marketing goals.

Preferred candidate profile

• Strong communication, negotiation, and interpersonal skills.
• Proven ability to manage multiple projects simultaneously with attention to detail.
• Good understanding of event logistics, vendor management, and budgeting.
• Creative mindset with a customer-centric approach.
• Ability to work under pressure and adapt to changing client needs.
• Proficiency in MS Office and project management tools would be appreciated.