Senior Sales Engineer

• : Senior Sales Engineer (Pneumatics)
• Position Title: Senior Sales Engineer
• Department: Sales
• Reporting To: Sales Head / Business Head
• Location: Ahmedabad , Pune , Aurangabad
• 1. Job Summary

The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries.

• 2. Key Responsibilities
• A. Sales & Business Development
• ● Identify and develop new business opportunities in industrial sectors (OEMs, end users, Dealers & distributors).
• ● Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions.
• ● Achieve monthly, quarterly, and annual sales targets.
• ● Prepare and deliver technical presentations and product demonstrations.
• ● Develop strong relationships with key decision-makers and customers.
• ● Handle techno-commercial discussions, negotiations, and order closures.
• ● Track market trends, competitor activities, and customer requirements.
• B. Technical Support
• ● Provide pre-sales technical consultation and product selection guidance.
• ● Understand customer applications and recommend suitable pneumatic solutions.
• ● Assist in system design and integration of pneumatic components.
• ● Coordinate with design/production teams for customized solutions.
• C. After-Sales Service & Support
• ● Provide installation, commissioning, and troubleshooting support at customer sites.
• ● Handle breakdowns, service complaints, and maintenance requirements.
• ● Ensure timely resolution of customer issues to maintain satisfaction.
• ● Conduct preventive maintenance and service audits.
• D. Customer Relationship Management
• ● Maintain long-term relationships with existing clients.
• ● Ensure repeat business and customer retention.
• ● Address customer feedback and improve service delivery.
• ● Maintain CRM records and sales pipeline updates.
• E. Coordination & Reporting
• ● Coordinate with internal departments (production, logistics, accounts, Quality & Backend).
• ● Prepare sales reports, forecasts, and MIS.
• ● Ensure timely payment collection and follow-ups.
• ● Maintain documentation for service reports and customer visits.
• 3. Key Performance Indicators (KPIs)
• ● Sales target achievement
• ● New customer acquisition
• ● Customer retention rate
• ● Service response time & resolution efficiency
• ● Collection efficiency (DSO)
• ● Customer satisfaction score
• 4. Required Qualifications Education: B.Tech / Diploma in Mechanical / Industrial / Mechatronics

Engineering Experience: 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service

• 5. Required Skills & Competencies Technical Skills
• ● Strong knowledge of pneumatic systems and components
• ● Ability to read pneumatic circuit diagrams
• ● Understanding of industrial automation systems Sales Skills
• ● Strong negotiation and closing skills
• ● Ability to handle techno-commercial discussions
• ● Business development and lead generation Soft Skills
• ● Excellent communication and interpersonal skills
• ● Problem-solving and analytical thinking
• ● Customer-centric approach
• ● Time management and multitasking
• 6. Tools & Systems
• ● CRM Software
• ● MS Office (Excel, PowerPoint, Word)
• ● ERP systems
• 7. Working Conditions
• ● Frequent travel to customer sites and industrial locations
• ● Field-based role with client interactions
• ● May require working under tight deadlines
• 8. Salary: 6,00,000 per annum (6 LPA)
• 9. Career Growth
• ● Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10. Additional Requirements
• ● Valid driving license
• ● Willingness to travel extensively
• ● Strong network in industrial sectors