SOCIAL MEDIA PERFORMANCE AND QUALITY SUPERVISOR

SOCIAL MEDIA PERFORMANCE AND QUALITY SUPERVISOR
Company: The Impact Engine
Location: Pune - Hybrid - 2 days in office (Preferred)
Salary: ?30,000 ?35,000 per month (+/- 10% performance based incentives)
Probation Period: 2 weeks (Stipend ?10,000)
Experience: minimum 2 years (Preferred)
About The Impact Engine
The Impact Engine is a results-driven marketing agency focused on delivering measurable growth and high-impact marketing solutions for businesses across diverse industries. We combine creativity, data analytics, and automation to optimize marketing performance and drive customer engagement.
Role Overview
We are looking for a detail-oriented Social Media Performance and Quality Supervisor responsible strictly for quality assurance and error-checking across all digital marketing deliverables within the assigned cluster. This role focuses on reviewing work before client submission to ensure accuracy, consistency, and adherence to company standards.
Key Responsibilities

• Conduct comprehensive quality checks on every project before submission or delivery
• Identify errors, inconsistencies, compliance gaps, and performance issues
• Ensure projects meet internal SOPs, client requirements, and quality benchmarks
• Provide structured feedback to project leads and team members
• Track recurring mistakes and implement preventive corrective measures
• Maintain quality audit reports and documentation
• Coordinate with project managers to ensure timelines are not compromised
• Escalate major quality concerns to senior management when required
• Develop and refine quality control processes within the cluster
• Monitor overall cluster performance and recommend improvements
• Ensure zero-defect delivery culture within the assigned cluster
  

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Required Skills & Qualifications

• Bachelors degree in Marketing, Business, Communications, or a related field
• 2+ years of experience working in a Digital Marketing Agency
• Strong understanding of digital marketing processes and client deliverables
• Prior experience leading or supervising teams in a marketing environment
• Practical knowledge of campaign strategy and execution workflows
• Hands-on experience with Canva and basic creative tools
• Strong copywriting and content review skills
• Ability to identify errors, inconsistencies, and quality gaps across campaigns and content
• High attention to detail with a strict quality assurance mindset
• Proficiency in MS Excel or Google Sheets
• Strong communication skills with the confidence to provide corrective feedback