Pacific Engineered Surfaces - Manager - Sales

• Conduct product demonstrations and presentations to showcase the features and benefits of our home automation and institutional solutions to generate leads through various channels.
• Understand customer requirements, preferences, and budget constraints to recommend appropriate products and services.
• Prepare and present proposals, quotes, and proforma invoices to potential customers, outlining the value proposition and pricing details.
• Negotiate terms and close sales agreements with consumers and institutional customers.
• Follow up with clients to ensure successful implementation and satisfaction with the purchased products and services.
• Maintain accurate records of all sales activities in CRM covering customer interactions, and sales transactions.
• Stay up-to-date on industry trends, product developments, and competitor offerings to effectively position our products and differentiate from competitors.
• Collaborate with internal teams, including technical support, installation, and customer service, to ensure seamless products and solutions delivery and support to consumers and institutional customers.

Key Result Areas:

• Meet or exceed monthly, quarterly, and annual sales targets for home automation products and services.
• Generate leads through industry specifiers and influencers, qualify prospects, and close sales to achieve individual sales targets.
• Identify and acquire new channel partners and institutional customers through prospecting, networking, and lead generation activities.
• Conduct product demonstrations and presentations to showcase the value proposition and address customer needs.
• Update CRM system with accurate and timely information on sales leads, opportunities, and customer interactions.
• Prepare customized proposals, quotes, and contracts for customers, outlining solutions and pricing details.

Negotiate terms and conditions with customers to ensure win-win agreements and close sales deals.

• Provide exceptional during and post installation service to consumers and customers by following laid out policies on complaints management.
• Collaborate with technical support, installation, and customer service teams to ensure smooth delivery and implementation of home automation solutions.
• Communicate customer requirements, feedback, and requests to internal stakeholders for product and service improvements.

Knowledge:

• Strong communication, negotiation, and interpersonal skills.
• Ability to build rapport and establish trust with customers to drive sales and foster long-term relationships.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Familiarity with home automation systems, smart devices, and IoT technology is a plus.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proficiency in using any office suite and CRM software for sales tracking and reporting.
• Willingness to travel within the designated sales territory as needed