Head - Technology - Travel/Hospitality

Established in 1991, Our Client is one of the leading Travel Companies in India.

Position: Head - Technology

Location: Delhi

Experience: 12+ Years

CTC: 45 to 50 Lakhs

Looking for a Head - Technology to lead the technology function and drive the development of a connected, automated and technology-driven business.

This is an execution-focused leadership role with approximately 60% execution and 40% strategy. The incumbent will be responsible for translating business and technology priorities into scalable solutions and ensuring their implementation and timely delivery.

Key Responsibilities:

• Translate the company's business and technology vision into a clear roadmap and executable priorities, and ensure timely delivery.
• Build and manage API integrations across products, suppliers and platforms to create a connected technology ecosystem.
• Enable loyalty, cross-selling and upselling capabilities across platforms and customer touchpoints.
• Identify and execute CRM, automation and AI opportunities across the business to improve productivity, customer experience and revenue.
• Use AI and automation both internally and externally to improve how customers discover, access and book products.
• Lead the development, integration and optimisation of technology platforms and business applications.
• Build, manage and upskill the technology team; identify capability gaps and hire the right talent to strengthen the team.
• Set clear ownership, timelines and delivery standards, ensuring technology projects are executed in line with business priorities.
• Establish and maintain strong standards around coding practices, technology compliance, security, documentation and quality.
• Work closely with business leaders to understand requirements, solve problems and ensure technology delivers measurable business outcomes.
• Continuously evaluate new technologies and identify opportunities to take the company to the next stage of technological advancement.

Technical Skills & Expertise:

• Architecture & Integrations: System architecture, APIs, third-party integrations and scalable platforms.
• Development: Strong understanding of C# / .NET, SQL Server, web applications and modern software development.
• Cloud & Infrastructure: Azure / AWS, deployment and infrastructure management.
• Automation & AI: AI applications, workflow automation, RPA, chatbots and emerging technologies.
• Data & CRM: Database architecture, CRM platforms, data integrations and analytics.
• DevOps & Security: CI/CD, Git, system monitoring, cybersecurity and data protection.
• Technology Evaluation: Ability to evaluate platforms, vendors and emerging technologies and translate them into practical business solutions.

Looking For:

• A strong technology leader who gets things done and can take initiatives from idea to implementation.
• Strong understanding of APIs, automation, AI, integrations and digital platforms.
• Ability to connect technology decisions to business growth, revenue, efficiency and customer experience.
• Strong people-management skills, with the ability to build and develop a high-performing technology team.
• High ownership, strong execution discipline and the ability to work across functions in a fast-paced environment.