Retail Sales Executive

Key Responsibilities:

• Welcome and engage with customers visiting the store.
• Understand customer needs and provide suitable product recommendations.
• Explain product features, benefits, pricing, and offers clearly.
• Handle customer queries and resolve concerns professionally.
• Maintain strong customer relationships and ensure customer satisfaction.
• Follow up with customers through calls and other communication channels.
• Support the sales team in achieving store sales targets.
• Maintain accurate customer information and follow up on leads.
• Ensure proper product demonstrations and a positive in-store experience.
• Maintain store standards, cleanliness, and visual merchandising guidelines.
• Coordinate with the store team to ensure smooth customer service and order processing.
• Adhere to company policies, processes, and attendance requirements.