Front Office Receptionist

Job description / Role

We are seeking a professional and welcoming Front Office Receptionist to be the first point of contact for our real estate office in Dubai. The ideal candidate will provide exceptional customer service, manage communications efficiently, and ensure a smooth front desk operation in a fast-paced environment.

Responsibilities:
- Greet and welcome clients and visitors warmly and professionally.

- Manage incoming calls, emails, and correspondence, directing them appropriately.
- Maintain the reception area tidy and presentable at all times.
- Schedule appointments and coordinate meetings with real estate agents and clients.
- Provide general administrative support as needed to the real estate team.
- Handle client inquiries promptly and provide relevant information about properties and services.
- Maintain confidentiality and security of sensitive information.

- Previous experience as a receptionist or in customer service, preferably in real estate or related industries.
- Excellent communication and interpersonal skills with a friendly and approachable demeanor.
- Strong organizational skills and ability to multitask effectively.
- Proficient in using MS Office and basic computer applications.
- Fluent in English; knowledge of Arabic or Russian or other languages is a plus.
- Professional appearance and positive attitude.
- Ability to work efficiently in a fast-paced office environment.
- Strong problem-solving skills and attention to detail.

About the Company

The Wheel of Fate was established in 2021 in DIFC (Dubai International Financial Centre), which is a wholly-owned subsidiary of the WOF Holding Group. Its global headquarters is set up on the 114th floor of Burj Khalifa in Dubai, United Arab Emirates, and there are a number of branches around the world.

The Wheel of Fate is an international large-scale comprehensive enterprise group, taking equity investment as the core, relying on asset operation for development, taking asset management as capital advantage , and focusing on production, financing and investment for development. It is mainly engaged in real estate, finance, jewelry, trade, catering, clubs, car rental, and other industries. “Create Innovative Enterprise” has become the development mission of the company, and it strives to build a comprehensive industrial financial group.