Senior Project Manager

Responsibilities

• Manage high-value client accounts end-to-end, from initial brief through final delivery and sign-off
• Lead client briefing sessions and translate inputs into actionable internal briefs for creative, production, and technology teams
• Conduct scope and feasibility assessments on all incoming briefs and surface commercial implications before commitments are made
• Develop concept decks and visual presentations that secure client approval and align expectations early
• Act as a senior point of contact on escalated client matters and complex account situations
• Identify opportunities for commercial growth within existing client relationships and develop them into new engagements
• Coordinate with Creative, Production, and Technology leads on feasibility, timelines, and resourcing
• Track and report on project KPIs including on-time delivery, client satisfaction, revisions, and budget vs actuals
• Oversee platform compliance for campaigns delivered on TikTok, Snapchat, Amazon Ads and Meta
• Apply AI tools across project management and client operations to improve speed and quality of output

Requirements

• Agency background is essential — minimum 5+ years in a creative, production, or digital agency environment
• Proven commercial ownership of client engagements, including contracting and scope management
• Strong written communication and stakeholder management skills
• Experience working with creative and technical teams on integrated campaign delivery
• AR, immersive, or social platform campaign experience is a strong plus