Hiring Customer Support Associates For Multiple Process || Delhi/NCR
Operations Maintenance & Support
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Job Description
Interested candidates can directly call to Ms.Khushi-7817000494
Kick-start your career with leading brands and reputed organizations! We are hiring enthusiastic and customer-focused professionals for Customer Support Associate roles across multiple processes.
Role & Responsibilities
- Handle inbound customer queries through calls and provide accurate resolutions
- Assist customers with product/service-related concerns, claims, or modifications
- Maintain proper documentation of customer interactions
- Escalate complex issues to relevant teams when required
- Deliver a positive customer experience and ensure high satisfaction levels
Job Details
- Location: Gurgaon | Noida
- Shift: Day Shift / Rotational Shift
- Working Days: 6 days a week (1 rotational off)
- Salary: 17,500-25,000 CTC + Attractive Incentives
- Benefits: PF, ESIC, Group Insurance, Gratuity & Performance Incentives
Eligibility Criteria
- Undergraduate/Graduates / Post-Graduates
- Experience: 0-3 years (Freshers welcome)
- Good communication and interpersonal skills
- Customer-centric mindset with basic problem-solving ability
- Confident, energetic, and professional attitude
Skills
Customer ServiceCustomer SupportCustomer CareInbound ProcessInbound Voice ProcessInbound Customer ServiceInbound CallsBPO VoiceCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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