Hiring Customer Support Associates For Multiple Process || Delhi/NCR

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-3 years
Noida, New Delhi, Gurugram
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Interested candidates can directly call to Ms.Tavishi at 9456262703


Kick-start your career with leading brands and reputed organizations! We are hiring enthusiastic and customer-focused professionals for Customer Support Associate roles across multiple processes.


Role & Responsibilities

  • Handle inbound customer queries through calls and provide accurate resolutions
  • Assist customers with product/service-related concerns, claims, or modifications
  • Maintain proper documentation of customer interactions
  • Escalate complex issues to relevant teams when required
  • Deliver a positive customer experience and ensure high satisfaction levels

Job Details

  • Location: Delhi | Gurgaon | Noida
  • Shift: Day Shift / Rotational Shift
  • Working Days: 6 days a week (1 rotational off)
  • Salary: 18,000 45,000 CTC + Attractive Incentives
  • Benefits: PF, ESIC, Group Insurance, Gratuity & Performance Incentives

Eligibility Criteria

  • Graduates / Post-Graduates / MBA
  • Experience: 03 years (Freshers welcome)
  • Good communication and interpersonal skills
  • Customer-centric mindset with basic problem-solving ability
  • Confident, energetic, and professional attitude

Skills

Customer ServiceCustomer SupportCustomer CareBPOInbound Customer ServiceBpo Customer ServiceInbound CallsVoice ProcessCustomer Support

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