Hiring International Customer Care Executive For Inbound Voice Process
Operations Maintenance & Support
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Job Description
Interested candidates can Connect to Ms. Afreen-9320613279
We are currently hiring for the position of Customer Service Associate for Jaipur.
Key Responsibility Areas (KRA):
- Handling inbound and outbound calls related to hotel bookings and customer inquiries.
- Assisting customers with reservations, modifications, and cancellations.
- Providing exceptional customer service and maintaining professionalism at all times.
- Ensuring customer satisfaction by addressing concerns and resolving issues efficiently.
- Adhering to process guidelines and achieving assigned performance targets.
- Maintaining accurate records of customer interactions and transactions.
Additional Information:
- Salary: 35,000 CTC + Upto 8,000 Incentives
- Work Schedule: 5.5 Days Working (Rotational Shifts & Offs)
- Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours
- Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience
Skills
International Voice ProcessInternational BPOCustomer ServiceUS Voice ProcessBPO VoiceVoice ProcessVoice SupportInbound Voice ProcessCustomer SatisfactionCustomer ServiceReservationsBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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