Transcom Is Hiring Customer Care Executive For International Process
Operations Maintenance & Support
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Job Description
Interested candidates can directly to Ms.Afreen-9320613279
We are hiring Customer Support Executives for the Lime Home voice process at Transcom, Jaipur. The role involves handling customer queries related to hospitality services and delivering excellent customer experience through voice support.
Key Responsibilities:
- Handle inbound customer calls professionally.
- Assist customers with queries related to bookings, services, and support.
- Provide accurate information and resolve issues effectively.
- Maintain proper documentation of customer interactions.
- Escalate complex issues to the concerned team when required.
- Ensure adherence to quality and customer satisfaction standards.
Eligibility Criteria:
- Undergraduate / Any Graduate can apply.
- Excellent communication skills (mandatory).
- Minimum 6 months BPO experience in International Customer Support/Care
Salary & Compensation:
- 32,000 CTC
Shifts & Working:
- 5.5 days working
- Rotational shifts & rotational week-offs
Facility:
- Outstation candidates will get 7 days Accommodation
- Cab facility in odd hours for female candidates
- Cab allowance of 180 per day for male candidates
Skills
Customer SupportCustomer CareInbound ProcessInbound Customer ServiceCustomer ServiceBpo Customer ServiceBpo VoiceVoice ProcessCustomer SupportCustomer SatisfactionBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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