Urgent Hiring | Customer Support Executive-Inbound Process || Noida
Operations Maintenance & Support
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Job Description
Interested candidates can directly connect to Ms. Priti-9432511514
Important Note
This role is strictly for NON-TECH candidates. Engineering/IT background profiles will not be considered.
Job Overview
We are hiring for a leading banking process for the role of Customer Support Executive (Inbound Voice Process). The role involves handling customer queries and providing resolution while identifying opportunities for upselling banking products/services.
Key Responsibilities
- Handle inbound customer calls related to banking queries
- Provide accurate information & resolution to customers
- Maintain high customer satisfaction & service quality
- Identify opportunities for upselling / cross-selling
- Maintain proper call records in CRM systems
Eligibility Criteria
- Graduation mandatory in Non-Technical streams only
- B.Tech / BE / MCA / BCA (IT) candidates are NOT eligible
- Freshers & experienced both can apply
- Good communication skills (English + Hindi) required
Job Details
- Location: Noida
- Shift: Day / Rotational
- Salary: 17,500 25,000 + Incentives
- Process: Inbound Voice (Banking)
Skills
Customer ServiceBanking ProcessInbound CallingVoice ProcessUpsellingSalesCross SellingCustomer SatisfactionCustomer SupportCustomer SatisfactionVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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