Posted: 1 year ago
0-3 years
Abu Dhabi - United Arab Emirates (UAE)
Operations Maintenance & Support
Work from Office
Full Time
Posted: 1 year ago
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Job Description
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner, ensuring a seamless experience.
- Utilize customer relationship management (CRM) software to track interactions, manage inquiries, and maintain accurate customer records for personalized service.
- Proactively identify customer needs and provide tailored recommendations, enhancing customer satisfaction and promoting loyalty to the brand.
- Collaborate with cross-functional teams, including sales and technical support, to escalate issues and ensure efficient resolution of complex problems.
- Stay updated on product knowledge and industry trends to provide informed responses and maintain credibility with customers.
- Train and mentor new team members on customer service best practices and company standards, fostering a collaborative environment.
Skills
Technical SupportCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceCustomer RelationshipIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Thrifty Car Rental is a global car rental company offering a wide range of vehicles at competitive prices. They focus on providing convenient and reliable car rental services.
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