Lead Solutions Engineer

Job description / Role

Responsibilities

The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikToks marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands.

As a Lead Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&D, Customer Success, and Product Management. This role allows you to use TikToks platforms and community to solve real-world business problems.

Responsibilities:

• Lead the design and development of scalable, production-grade solutions in collaboration with TikTok Product Engineering teams to meet evolving business and client needs.
• Act as a technical leader and subject matter expert across the Solutions Engineering organization, providing architectural guidance and driving engineering excellence.
• Understand, apply and use TikToks products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients.
• Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals.
• Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams.
• Identify stakeholders independently and align cross-functional partners toward project completion goals.
• Build and cultivate relationships with internal and external stakeholders.
• Use data to influence decision-making through the presentation of business value and impact.

Qualifications

Minimum qualifications:

• Bachelors degree or above, majoring in Computer Science or related fields.
• 5+ years of experience in software development, technical solutions design and delivery.
• 3+ years of experience in a technical leadership role.
• Familiarity with one or more general-purpose programming languages (e.g. Python, Go, Java, C/C++) and API/backend systems design.
• Hands-on experience with ML infrastructure (e.g., production model training and deployment, model evaluation, tuning/optimization, data pipeline processing, and debugging production issues).
• Demonstrated ability to tailor your presentation to the audiences technical level and comfort delivering technical subjects to groups of any size or background.
• Experience in advertising technology working with large volume data analytics.

Preferred qualifications:

• Experience with mobile application development and advertising across iOS/Android.
• Experience with machine learning frameworks and libraries such as TensorFlow or Keras.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikToks global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why join us

Inspiring creativity is at the core of TikToks mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. Were resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About the Company

TikTok is the worlds leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Our employees lead with curiosity, and move at the speed of culture. Combined with our companys flat structure, youll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and were just getting started.