Toprankers - Manager - Human Resources

Manager - Human Resources

About Toprankers:

Toprankers is Indias most preferred digital learning platform for careers beyond engineering and medicine.

With a strong presence across CLAT, Judiciary, CUET, IPMAT, and other competitive exams, Toprankers has been transforming test preparation through high-quality academics, innovative pedagogy, and strong student-centric services.
With a 100+ crore turnover, a passionate team, and expanding offline centers across India, Toprankers is committed to building a culture of performance, learning, and growth.

Role Overview:
The HR Manager will be responsible for talent management, performance development, compliance, employee engagement, and maintaining HR metrics at Toprankers.
The role demands a balance between strategic HR initiatives and day-to-day people operations, ensuring a motivated workforce and alignment of HR practices with business goals.
This role will closely partner with academic, counselling, and operations teams across centers.

Key Responsibilities:

Talent Acquisition & Workforce Planning:

- Drive end-to-end recruitment for faculty, counsellors, academic leaders, and support staff.

- Build talent pipelines through campus hiring, referrals, and professional networks.

- Partner with business heads to forecast manpower requirements and ensure timely fulfilment.

- Strengthen employer branding to attract high-quality educators and professionals.

Employee Onboarding & Lifecycle Management:
- Design and execute structured onboarding and induction programs.

- Maintain employee records and HRIS data.

- Oversee probation, confirmation, transfers, and exit formalities.

Performance Management & Development:

- Anchor the appraisal process, including goal setting, mid-cycle reviews, and annual performance assessments.

- Work with leadership to define role-specific scorecards and KPIs.

- Identify training needs and coordinate with Learning & Development for faculty, counsellors, and team leaders.

Employee Engagement & Culture Building:

- Drive engagement initiatives across centers to boost morale and reduce attrition.

- Establish systems for grievance redressal and conflict management.

- Run recognition and reward programs to retain high performers.

- Promote Toprankers culture of accountability, learning, and student-centricity.

Compliance & HR Operations (excluding payroll):

- Ensure compliance with statutory requirements (PF, ESIC, Shops & Establishment, POSH, etc.

- Manage HR audits, employee documentation, and policy adherence.

- Keep policies updated as per legal and organizational requirements.

HR Metrics & Analytics:

Track, Maintain, And Report Key HR Metrics Such As:
- Time-to-hire.

- Offer-to-joining ratio.

- Employee attrition & retention rates.

- Employee engagement scores.

- Training effectiveness scores.

- Performance review closure rates.
- Prepare periodic HR dashboards for leadership review.
- Use insights from HR data to recommend improvements in processes and culture.

Strategic HR Initiatives:

- Partner with leadership to align HR strategy with business goals.

- Drive succession planning and leadership pipeline initiatives.

- Implement HR tech tools to improve efficiency and employee experience.

Why Join Toprankers?

- Play a pivotal role in shaping the culture of a fast-growing edtech.

- Work closely with passionate educators and leaders.

- Opportunity to design people practices that directly impact student success.

- A collaborative, high-growth, and purpose-driven work environment.