BHR - International

Department Icon Operations Maintenance & Support
Posted: 1 week ago
2-5 years
Thane
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

We are looking for a highly skilled and experienced professional to join our team as a Business Analyst in Bengaluru. The ideal candidate will have 2-5 years of experience in the field.

Roles and Responsibility
  • Collaborate with cross-functional teams to identify business requirements and develop solutions.
  • Analyze complex data sets to inform business decisions and drive growth.
  • Develop and maintain relationships with key stakeholders to understand their needs and priorities.
  • Identify areas for process improvement and implement changes to increase efficiency.
  • Develop and maintain documentation of business processes and procedures.
  • Provide training and support to end-users on new systems and processes.
Job Requirements
  • Strong understanding of business operations and processes.
  • Excellent analytical and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Strong communication and interpersonal skills.
  • Experience with CRM/IT Enabled Services/BPO industry is preferred.
  • Ability to adapt to changing priorities and deadlines.
  • Utilize advanced support technologies and processes engineered to achieve outstanding results.
  • We cultivate lasting client relationships and make positive contributions to our local communities.
  • Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Skills

BPOBusiness AnalystCustomer ExperienceCustomer Experience ManagementBusiness ProcessesBusiness OperationsProcess ImprovementOperationsOperationsBpo

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