Chat Support Executive

Department Icon Operations Maintenance & Support
Posted: 1 week ago
1-3 years
Mumbai Suburban(Goregaon)
Operations Maintenance & Support
work from office
Full Time
Closes 4 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

  • Job Opening – International Banking Process
  • Position: Customer Service / Banking Process – International BPO
  • Location: Goregaon
  • Salary: Up to 28,000 In-Hand
  • Shift: Rotational 247 shifts, including night shifts
  • Working Days: 5 Days Working
  • Week Off: 2 Rotational Offs
  • Cab: One-way cab facility provided
  • Eligibility & Requirements
  • * Graduation is mandatory
  • * CIBIL score of 680+ is mandatory
  • * Experience in Banking Process is mandatory
  • OR
  • * Experience in Non-Voice / Back-Office Process is required
  • * Good English communication skills are mandatory
  • * Candidates should be comfortable working in 247 rotational shifts, including night shifts
  • Key Responsibilities
  • * Handle customer/banking-related queries through the assigned process
  • * Process and verify customer information and banking transactions
  • * Maintain accuracy and follow process guidelines
  • * Ensure excellent customer service and timely resolution of queries
  • * Maintain confidentiality of customer and banking information
  • Location
  • Goregaon, Mumbai
  • Interested candidates can share their updated CV to apply.
  • Skills

    Good Communication In EnglishChat ProcessBanking ProcessNon Voice ProcessInternational Chat ProcessVoice ProcessInternationalEnglishCustomer ServiceBpo

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