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Job Description
Hiring Graduate Freshers!
Position: Customer Support Executive - Chat Process & Upselling
Shifts: Rotational shifts
Working Days: 5 days/week
Location: Mohali, Punjab
Role & Responsibilities
- Handle customer queries and resolve concerns through chat.
- Understand customer requirements and provide appropriate solutions.
- Assist customers with product/service-related information.
- Ensure high customer satisfaction while following company policies and quality standards.
Eligibility & Requirements
- Freshers and experienced candidates can apply.
- Graduate with 6+ months of experience or more eligible.
- Excellent written and verbal English communication.
- Confident while interacting with customers.
- Typing speed: 30 WPM with 90% accuracy.
- Comfortable working in rotational/night shifts.
- Candidates pursuing a regular course are not eligible.
Interested candidates can share their updated resume with:
HR Kanika Bedi
8076961825
Skills
HiringChat ProcessBPOUpsellingInternational Chat ProcessCross SellingInternational BPOCustomer ServiceCustomer SupportCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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