Teleperformance | International Blended Process | Mohali!!

Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across more than 100 countries.

(Urgent) Hiring International Chat Support Executives to handle customer queries through chat and convert inquiries into sale.

Role & responsibilities:

• Handle customer queries via chat.
• Assist customers with product and service information.
• Understand customer requirements and recommend suitable products or services.
• Drive sales by converting customer inquiries into successful transactions via chat.
• Resolve customer queries while ensuring a high level of customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Preferred candidate profile:

• Graduate is mandatory for this role.
• Freshers & Experienced can apply.
• Excellent written English Communication.
• Willing to work in rotational shifts.
• Note: Candidates pursuing regular course are not eligible.

Working Schedule:

• Days: 5 days per week.
• Shifts: Rotational shifts of 10 hours.
• Weekly Off:2 rotational weekly off.
• Leave Policy: No planned leaves allowed for the first 3 months.
• Cab Facility: Available only for female employees (1-way- Chargeable) during night shifts (between 9 PM to 6 AM).
• Salary: 3.8 LPA

Interested candidates, kindly share your updated resume to HR TRIPTI - 8448457237.