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Job Description
TITLE
Team Lead – Retail Services
BUSINESS UNIT
ANAROCK Retail Services Pvt Ltd.
REPORTING TO
City Lead
Principal Accountabilities
- Revenue generation
- People Management
- Business Development
- Client Relations
MEASURES
- Client satisfaction survey
- KPIs / Master Agreement Reporting requirements
- Implementation of Best Practices / Innovation
- Cost savings initiatives
- Individual Performance Measurement Targets in appraisal. To be developed along with direct line manager.
Leadership
Strategic Thinking
New Business Development
Relationship Building
People Development
- Building, shaping and communicating the Firm’s values and culture; demonstrating integrity, personal responsibility, initiative and the ability to energise, persuade or influence others.
- Acting as leadership role model for ANAROCK by behaving consistently with cultural requirements, being viewed as “one of the team” rather than an outsider new to the culture.
- As a senior member of the team, work with the direct line manager in developing and training junior staff.
- Demonstrating the ability to think broadly, create a shared vision, demonstrating “thought leadership”, creating sound strategies, anticipating and reacting to future challenges of the firm, business units and clients to influence rather than respond to the environment.
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- Generating new business development through creative marketing, product or client development, prospecting, qualifying and prioritizing new client relationships.
- Internal - Promote open, constructive and collaborative relations with superiors, subordinates, peers and generating a one firm culture.
- External- building trust and gaining respect, and providing superior client service through listening to clients, anticipating their needs, delivering the value they expect and supporting their long term success.
- Identifying and grooming talent, providing coaching, mentoring and feedback.
- Transfer of processes, knowledge, skills and expertise to organisation.
- Degree holder with a minimum 10 – 15 years of experience
- Full understanding of the real estate transaction practices.
- Exposure and experience in dealing with multinational corporate organisations
- Ability to think strategically and develop real estate solutions
- Ability to adapt and perform under pressure
- Possess strong interpersonal skills with the ability to build rapport quickly.
- Excellent communication skills
Skills
Business DevelopmentNew Business DevelopmentIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
05 Sep 24, 05:11 PM IST
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