Job Description
Location: New Kondli, Delhi (fully on-site — candidate must be based in or near the New Kondli/Mayur Vihar area) Employment Type:
Salary: ₹25,000 – ₹30,000/month (based on experience)
Mittal Story (Mittal Grocery Store) has been serving the New Kondli community for 20 years. Were now expanding into a premium dry fruits range alongside our regular grocery offering, and building our digital presence — Google Business Profile, WhatsApp, and social media — to match. Were looking for one person to own this end-to-end.
Role SummaryYou will be the single point of ownership for our digital presence — managing our Google Business Profile, WhatsApp Business catalog and customer messaging, and Instagram/Facebook accounts. This is a hands-on, on-the-ground role: youll be working from the store, photographing products, talking to customers, and posting content yourself — not managing this remotely or through a team.
What Youll HandleGoogle Business Profile
- Keep the listing fully updated — categories, business description, hours, and attributes
- Add and maintain product listings (photos, prices) for both grocery and dry fruits
- Respond to every customer review, and proactively encourage happy customers to leave one
- Track basic performance (calls, direction requests, profile views) and report monthly
WhatsApp Business
- Build and keep the product catalog updated with fresh photos and prices
- Send periodic broadcast messages (new stock, offers, festival promotions) to our customer list
- Respond to customer queries and orders coming in through WhatsApp
Instagram & Facebook
- Plan and post regular content — product photos, store updates, festival offers
- Respond to comments and DMs
- Keep a simple, consistent posting rhythm rather than sporadic activity
Content Creation
- Take clean, well-lit product photos (dry fruits, grocery items, store) using a smartphone
- Write simple captions and product descriptions
- Basic graphic design using free tools like Canva (festival offer banners, price cards)
Festive & Campaign Support
- Help plan and execute our Diwali push — this includes outreach to nearby societies/RWAs and local offices for bulk/corporate gifting orders
- Support in-store activities like sampling days or promotional displays when needed
Good to Have (not mandatory)
- Familiarity with running Google or Meta (Instagram/Facebook) ads — if you have this, mention it, but it isnt a requirement for this role
- Comfortable using a smartphone for photography, WhatsApp Business, and Instagram/Facebook — no advanced technical degree required
- Good written Hindi; basic written English is a plus for captions and listings
- Freshers with strong digital/social media habits are welcome to apply; prior experience with a local business, shop, or small brands social media is a bonus
- Based in or able to commute daily to New Kondli, Delhi — this is not a remote or hybrid role
- Reliable, self-starting, and comfortable working directly with a small business owner day-to-day rather than in a large team setup
- ₹25,000 – ₹30,000 per month, depending on experience
- Full-time, on-site at the New Kondli store
- Immediate joining preferred
[Add contact number / WhatsApp / email here for candidates to reach out]
Skills
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About Company
Important dates & deadlines?
Application Deadline
26 Oct 26, 05:31 PM IST
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