Customer Service Associate - International Voice

Department Icon Operations Maintenance & Support
Posted: 1 day ago
0-4 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time
Closes 10 Jan 2027

Posted: 1 day ago
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Job Description

We are seeking a Customer Service Associate for our International Voice Process team in Hyderabad. This role is ideal for individuals who are passionate about providing excellent customer service and are eager to engage with customers from diverse backgrounds. As a Customer Service Associate, you will be responsible for handling customer calls, resolving queries and complaints, and providing accurate service information. You will also be tasked with recording customer interactions and coordinating escalations when necessary. The ideal candidate should possess good spoken English and strong customer service skills, along with a willingness to work in rotational shifts, including night shifts. This position is open to undergraduates and non-technical graduates, with completed technical degrees not eligible for this opening. The salary for this role ranges from Rs 1.5 Lakh to Rs 4.5 Lakh per annum, depending on experience and interview performance. If you are looking for a dynamic work environment and have the ability to adapt to various shifts, we encourage you to apply and join our team.

Skills

Customer ServiceWillingness To Work Rotational ShiftsGood Spoken EnglishCustomer Service Skills

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