Walk In | Chat Support| Kharadi Pune

Key Responsibilities:

• Handle real-time customer inquiries via international chat channels with accuracy and professionalism.
• Provide first-contact resolution while maintaining high quality and customer satisfaction standards.
• Demonstrate problem-solving skills to address customer concerns effectively.
• Adapt seamlessly to rotational shifts and dynamic operational requirements.

Candidate Profile / Eligibility Criteria:

• Education: Undergraduate (Min. 10+2 / Diploma) with at least 6 months of work experience.
• Experience: Prior experience in International Chat Support is mandatory.
• Skills: Excellent written English communication, typing accuracy, and active listening skills.
• Flexibility: Comfortable working in rotational shifts and a 5.5-day work week (WFO).