Travel Sales Consultant

Roles and Responsibilities

• Handle customer inquiries via phone calls, emails, and chats to provide exceptional customer service.
  
• Process travel bookings, cancellations, and amendments efficiently.
  
• Upsell holiday packages and tour packages to increase revenue through effective communication with customers.
  
• Ensure timely resolution of customer complaints and issues while maintaining a high level of professionalism.
  
• Meet sales targets by upselling relevant products and services to customers.