Customer Project Manager

• We are seeking a skilled Customer Project Manager for a French multinational corporation that specializes in digital automation and energy management.
• A perfect applicant should possess
• Scope & Environment:
• This role is based within a Zone or Regional Application Center as part of a Project Management
• team. The ideal candidate should have experience handling both small and large CRP (Control and
• Relay Panels) & SAS + RTU SCADA projects.
• Key Responsibilities / Activities:

1. Effectively manage the project team, allocate tasks to team members, monitor their progress, and ensure adherence to the Project plan encompassing scope, schedule, and budget until project

• completion. Facilitate open communication within the team.
• 2. Administer CRP (Control and Relay Panels) & SAS + RTU SCADA project contracts to ensure
• contractual obligations are met and its contractual rights are enforced. Take
• necessary actions, with the support of shared functions, to ensure timely recovery of customer
• receivables (payments).

3. Monitor and control project progress in relation to budget spending. Provide comprehensive and timely reporting to management through reports and project reviews. Keep management informed of project events that impact project performance or compliance with governance principles.

• 4. Identify and address risks and opportunities related to the project. Manage claims and variation
• orders as required.
• 5. Act as the primary point of contact for the customer, coordinating all interactions between the
• project team and the customer (including correspondences, emails, calls, meetings, etc.). Strive to
• achieve the highest level of customer satisfaction.
• 6. Take full accountability for project profitability, which includes managing costs, cash flow, and
• margin. This entails forecasting, monitoring engagement progress, and re-forecasting as needed.
• Ensure revenue recognition aligns with forecasts.
• 7. Ensure that the project team and suppliers adhere to processes, quality
• instructions, and governance principles throughout the projects execution. Address any deviations or quality issues that arise promptly.
• 8. Collaborate closely with the Sales & Tendering team to facilitate a seamless project handover.
• 9. Conduct Lessons Learned sessions with the Project team to share valuable feedback. Actively
• participate in the Project Management Community of Practice.
• Requirements:
• Education:
• 1. A University Degree in Engineering and/or Business is required.
• 2. Masters Degree would be considered an advantage.
• Language Requirements:
• 1. Fluency in English is essential.
• 2. Proficiency in another language would be beneficial.