Senior Software Quality & Process Engineer

Job Brief

Dedicated, dependable, and highly trained Software Quality & Process Engineering professional demonstrating broad experience in CMMI, ISO 9001, ISO27001, Management Systems, and well versant with Software Development Lifecycle models. Progressive software quality assurance experience with a passion for surpassing project objectives via combination of adequate process facilitation, high process adherence, business process improvement initiatives, change management and continuous training.

Responsibilities

• Maintenance and change management of existing quality and information security management system.
• Define, implement and maintain processes, guidelines and templates as and when required.
• Support and active participation in ISO certifications (ISO 9001 and ISO 27001)
• Coordination and support for conducting internal audits of software projects and various support functions.
• Help internal auditors to identify non-conformities, area of improvements and support for RCA and CAPA for closing audit non-conformities.
• Act as a process facilitator for projects in defining process tailoring, quality objectives, and help periodic project data collection.
• Support leads/managers in the implementation of project planning & estimation, engineering processes, project monitoring & control, risk management, configuration management, issues management etc.
• Support and active participation in periodic data collection, consolidation and analysis.
• Support management review by communicating process compliance issues, potential risks, area of improvement, customer complaints etc from projects.
• Collect process improvement proposals/suggestions from projects and various functions and drive process improvement activities.
• Deliver process awareness programs and training.

• BE/ BS/ BTech in Computer/ Electronics Engineering discipline
• 3+ years of hands-on experience in Software Quality Engineering Process Management.
• Strong understanding of various software lifecycle models (Waterfall, Scrum, Kanban) and practicing of the same in multiple software projects as process facilitator.
• Strong understanding of scrum roles, artifacts and events.
• Knowledge of ISO 9001 and ISO 27001 standards
• Familiarity in CMMI practice areas
• Experience in defining process tailoring with respect to project lifecycle phases and iterations.
• Strong understanding of software project quality objectives definitions (QPPOs), data collection and analysis methods.
• Experience in project data collection, consolidation and analysis.
• Experience in planning and conducting internal audits and support for RCA and CAPA for closing audit non-conformities.
• Experience in handling process improvement suggestions and quality system changes.
• Experience in conducting process training.
• Certification in Software Testing/ Process Management/ Project Management will be considered as a plus.
• Excellent communication skills
• Problem-solving skills
• Passion for software quality assurance and software engineering process.