Jewellery Sales Consultant/ Fashion Consultant

Role & responsibilities

• The role holder is expected to adopt Customer first approach and attend the customers efficiently. (Customer First)
• Must strive to achieve business targets.
• Exhibits supervisory skills, facilitates achievement of results for subordinates.
• Delegate work to juniors, if any and monitor activities to ensure performance in line with plans for proper sharing of responsibilities. (Business Acumen & Teamwork)
• Providing help to improve performance and ability to counsel & training (People Developer)
• Support business by suggesting (up-selling/cross-selling) products as per customer preferences. (Business Acumen & Customer First)
• Co-ordinates with manager and ensure stock level on sales floor is maintained as per guidelines, this includes but not limited to replenishing merchandise from the stock room. (Teamwork)
• The role holder will ensure efficient and correct billing is done which includes but not limited to dealing with Cash /Credit cards/Debit cards/ Vouchers/Loyalty points/Exchange. He/ she is accountable for any till discrepancies (Business Acumen & Responsibility)
• Supports & ensures the visual aesthetics of the department/store are on point as per the store plan and guidelines. The role holder is expected to keep the area of work clean.
• Captures customer insights/ preferences and shares the same with the managerial team during weekly meetings.
• Keeps track of new techniques and adapts as per business requirements. (Passion for product)
• The jobholder shall assist in visual merchandising/promotions inside and outside the store.

Understanding and upholding the Tata Code of Conduct and living the Trent Values

Preferred candidate profile

• Drive for results
• Strong customer orientation
• Ability to manage and develop people.
• Ability to maintain contact with fellow co-workers.
• Ability to influence behavior.
• Decision making ability

Product Knowledge – Jewellery