Coordinator

About This Role

This is an important role in managing talent acquisitions operations in a shared services model. This role will primarily support US, UK and Mexico.

Work Shift – EST

Key Responsibilities

Recruitment Operations Support

• Provide administrative and operational support across the recruitment lifecycle, from requisition creation to onboarding handoff.
• Support job posting activities on internal and external platforms as per defined process.
• Assist in creating and maintaining candidate records in the Applicant Tracking System (ATS) and HR systems.
• Ensure recruitment-related data is updated accurately and in a timely manner.

• Schedule interviews between candidates, recruiters, and hiring managers across time zones where applicable.
• Manage interview logistics including calendar invites, meeting links, room bookings, and panel coordination.
• Communicate interview schedules and instructions clearly to candidates and internal stakeholders.
• Rescheduling interviews as needed and ensure seamless coordination.

• Support preparation of offer letters and related hiring documentation.
• Track completion of documents required for offer release and pre-joining formalities.
• Coordinate with candidates on submission of required documents and forms.
• Liaise with background verification, onboarding, and HR operations teams for smooth process closure.

• Ensure all recruitment transactions are processed in line with company policies, service level agreements, and compliance requirements.
• Maintain confidentiality of candidate and employee information.
• Support audit readiness by maintaining proper documentation and recruitment records.
• Follow standard operating procedures and escalate exceptions or issues in a timely manner.

• Prepare and maintain recruitment trackers, dashboards, and reports.
• Monitor recruitment process metrics such as interview scheduling turnaround time, offer release timelines, and status updates.
• Highlight data discrepancies and support cleanup activities in systems and trackers.

• Serve as a first point of contact for routine talent acquisition operations queries from recruiters, candidates, and hiring managers.
• Provide timely and professional responses to queries on interview scheduling, documentation, and recruitment process steps.
• Work closely with recruiters, other HR shared services team, HRIS, onboarding, and vendor partners to ensure smooth delivery.

• Ensure all processes and data points are updated in Workday
• Make sure that data quality is high and there are zero mistakes in the information input into the system
• Should have input, implemented or have a strong knowledge of Talent Acquisition HCM/ Workday TA module.

• Identify opportunities to improve efficiency, candidate experience, and process accuracy.
• Support implementation of process improvements, templates, and standard work instructions.
• Participate in team meetings, training, and knowledge-sharing sessions.

• Bachelors / Masters degree in Human Resources, Business Administration, Psychology, or a related field.
• 2–4 years of experience in HR operations, recruitment coordination, shared services, or administrative support.
• Basic understanding of recruitment lifecycle and HR processes.
• Experience working with Microsoft Office tools such as Excel, Word, Outlook, and PowerPoint.
• Familiarity with ATS or HR systems is preferred.