Posted: 12 hours ago
1-3 years
Mumbai, Navi Mumbai, Bengaluru, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027
Posted: 12 hours ago
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Job Description
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Job Description
Handle customer queries, complaints, and escalations received through social media channels.
Provide accurate, professional, and timely responses to customer concerns.
Resolve order-related, delivery, refund, return, and payment-related queries.
Excellent English communication skills.
Versant Level 5 mandatory.
Strong written communication, grammar, and comprehension.
Provide accurate, professional, and timely responses to customer concerns.
Resolve order-related, delivery, refund, return, and payment-related queries.
Required Candidate profile
Minimum 1 year of continuous BPO experience is mandatory.Excellent English communication skills.
Versant Level 5 mandatory.
Strong written communication, grammar, and comprehension.
Skills
Semi VoiceEmail SupportEmailVoice ProcessCSABlended ProcessNon VoiceManagementCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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