Customer Support Representative

Customer Support Executive TTEC

Company: TTEC

Role: Customer Support Executive

Experience: 0–4 Years

Salary: Up to 35,000 per month

Work Schedule: 5 Days Working

Shift: Night Shift

Location: Mohali

Job Summary

TTEC is hiring Customer Support Executives to join its customer service team. We are looking for enthusiastic and customer-focused individuals who can provide excellent support and resolve customer queries effectively.

Key Responsibilities

• Handle customer queries through calls, chats, or other support channels.
• Provide accurate information and effective solutions to customers.
• Resolve customer concerns professionally within the defined timelines.
• Maintain high standards of customer service and customer satisfaction.
• Follow company processes, policies, and quality standards.
• Maintain accurate records of customer interactions.

Candidate Requirements

• Experience: 0–4 years in customer support/BPO/customer service.
• Freshers with good communication skills can also apply.
• Good verbal and written communication skills.
• Comfortable working in a night shift.

Salary & Benefits

• Salary up to 35,000/month
• Performance-based incentives
• Night Shift Allowance
• Both-side cab facility
• 5 Days Working

Why Join TTEC?

Join a global customer experience organization and gain valuable experience in customer service, communication, and professional development.

Interested candidates can apply now!