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Job Description
- About:
- 1. Customer Database Management
- 2. Should have knowledge of the entire customer lifecycle from initiation to possession.
3. Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accurate service to the customer.
- 4. Prepare various NOCs, letters required for possession process.
- 5. Responsible for Handing Over of Apartments / Villas / Plots.
- 6. Plan customer delight / Customer Well being.
- 7. Customer Complaint Handling.
- 8. Responsible to enhance the NPS score by improving the customer satisfaction.
- Required:
- 14 to 20 years of experience in Real Estate Customer Relations.
- Must have customer handling experience Any Graduates / PG's from reputed college with consistent performance in academics Strong interpersonal Skills, Excellent Communication Skills
Skills
CRMCRM MarketingCustomer ServiceCustomer ExperienceComplaint HandlingCustomer RelationsCustomer SatisfactionCustomer HandlingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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