Customer Support Executive(Chat/Semi Chat)

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-1 years
Gurugram
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

  • *Profile-Customer support executive(Chat/Semi chat)
  • *Sector-BPO
  • *Qualification-undergraduate and graduate (both)
  • *Location-Gurgaon
  • *Skills-good english communication

Roles and Responsibilties-

  • Identify customer issues and provide appropriate solutions
  • Escalate complex problems to the concerned department when required
  • Ensure timely follow-up until resolution
  • Respond to customer inquiries via email, chat
  • Provide accurate information about products, services, and company policies

Benefits-

  • Cab facility or cab allowance-4k
  • -PF ESI

Overtime allowances are also there

-Gurgaon location


Interview- Virtual or walk in both available


Interview rounds

Amcat

versant

operation round


Note-


*5 Days working 2 rotational week offs

*Immediate joiner

  • Freshers can apply (0 years of experience)
  • No UAN required

*Comfortable with rotational Shift


Interested candidates can call or share resume on 8687717796


Skills

Customer SupportInternational Non VoiceChat SupportInternational Voice ProcessInternational Chat ProcessChat ProcessInternational BPOBPOCustomer SupportBpo

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