Twenty20 Systems - Delivery Manager

- Own end-to-end delivery of enterprise-grade software development and enhancement projects, ensuring on-time, quality, and cost-effective outcomes.
- Serve as the primary delivery contact for clients, internal leadership, and cross-functional teams, maintaining strong relationships and clear communication.
- Drive offshore delivery governance, ensuring adherence to success metrics, KPIs, compliance, and security standards.
- Lead and mentor multi-location teams, fostering a culture of accountability, innovation, and continuous improvement.
- Collaborate with architects, business analysts, and engineering teams to define project scope, technical architecture, and execution strategy.
- Apply Agile, Scrum, and/or hybrid delivery methodologies for scalable and responsive execution.
- Monitor and mitigate delivery risks, escalate as appropriate, and implement preventive and corrective actions.
- Drive operational efficiency through capacity planning, resource optimization, automation, and standardization.

- Ensure customer success and satisfaction by aligning delivery with evolving business priorities and value expectations.
- Manage budget, billing, and forecasting in partnership with finance and account teams.
Required Skills & Qualifications:
- 8+ years of experience in the IT industry with a minimum of 2 years in a Delivery Manager or Program Manager role.
- Strong technical background in Java technologies and familiarity with modern cloud environments (AWS/Azure/GCP).
- Demonstrated experience managing large delivery teams (50+ members) in distributed, global delivery models.
- Solid grasp of Agile, Scrum, Kanban practices with a track record of leading Agile Teams.
- Excellent stakeholder management skills and experience working with CXOs and senior leadership of global clients.
- Strong understanding of software development life cycle (SDLC), quality assurance, and release management processes.
- Experience managing complex engagements involving application development, enhancement, and modernization.
- Superior leadership, communication, and decision-making skills.
- Ability to manage budgets, forecasts, and delivery metrics across multiple projects
Preferred Qualifications:
- Master's Degree in Engineering
- PMP, SAFe or Agile certification.
- Prior experience in client-facing roles for Tier-1 IT services companies.
- Experience in presales or solutioning support will be a plus