General Manager - Information Technology

General Manager- IT

Head – Information Technology (IT)

Organization: Universal AI University

Location: [Karjat / Mumbai Region]

Reporting To: Vice Chancellor

Role Overview

We are seeking a visionary and strategic Head – IT to lead the Universitys digital ecosystem and drive its transformation into a truly AI-enabled smart campus. This role goes beyond traditional IT management and focuses on building an intelligent, data-driven, and seamless digital experience for students, faculty, and administrators.

Key Responsibilities

Digital Strategy & AI-Driven Transformation

• Define and execute a future-ready IT strategy aligned with the Universitys AI-first vision
• Lead initiatives in AI, automation, data analytics, and smart campus solutions
• Drive IT innovation across academic and administrative functions

• Oversee end-to-end IT infrastructure including networks, cloud platforms, cybersecurity systems, and smart classrooms
• Build a scalable, secure, and high-performance digital backbone for the campus

• Lead deployment and enhancement of Learning Management Systems (LMS), virtual labs, and digital learning platforms
• Enable blended, hybrid, and immersive learning experiences
• Partner with academic leadership to embed technology into pedagogy

• Drive implementation and optimization of University ERP systems (Admissions, Academics, HR, Finance, Examinations)
• Establish a strong data governance framework for informed decision-making
• Leverage analytics for institutional effectiveness and student success

• Develop robust cybersecurity frameworks and data protection policies
• Ensure compliance with regulatory standards and best practices
• Conduct regular audits, risk assessments, and incident response planning

• Build and lead a high-performing IT team with a culture of innovation and agility
• Foster continuous learning and upskilling in emerging technologies
• Establish clear KPIs and performance-driven outcomes

• Collaborate with Deans, faculty, and administrative teams to align IT with institutional needs
• Manage strategic partnerships with technology providers and consultants

• Plan and manage IT budgets with a focus on value creation and efficiency
• Optimize technology investments for long-term scalability

• Visionary leadership with a strong digital mindset
• Expertise in AI, cloud computing, data analytics, and enterprise systems
• Strong understanding of smart campus ecosystems
• Strategic thinking with execution excellence
• High stakeholder management and collaboration skills

• Bachelors / Masters degree in Computer Science, IT, or related field
• MBA or equivalent leadership qualification preferred
• Certifications such as AWS/Azure, ITIL, CISSP, or PMP are an advantage

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