Voice & Accent Trainer

We are hiring for one of our reputed clients in Vizag a leading Healthcare BPO

Voice & Accent Trainer/ AR Trainer Accounts Receivable

• Location: Vizag
• Maximum Budget: 7 LPA
• Experience: 3 to 6 years

:

• * Deliver voice and accent training to new hires.
• * Improve pronunciation, fluency, clarity and neutral accent.
• * Conduct grammar, vocabulary and listening exercises.
• * Train candidates on professional communication and call etiquette.
• * Conduct mock calls and communication assessments.
• * Identify individual improvement areas and provide coaching.
• * Work closely with Operations and Quality teams.

: AR Trainer Accounts Receivable

• * Deliver training on US Healthcare AR processes.
• * Train new hires on claim follow-ups, denial management and ageing analysis.
• * Explain insurance claims, payer guidelines and reimbursement processes.
• * Conduct classroom training, assessments and refresher sessions.
• * Monitor trainee performance and provide individual feedback.
• * Coordinate with Operations and Quality teams to identify training gaps.
• * Ensure successful transition of trainees into production.

• Required Skills:
• * Excellent English communication skills.
• * Strong understanding of US accent and neutralisation.
• * Experience in voice and accent training.
• * Knowledge of soft skills and customer communication.
• * Experience in BPO/ITES training preferred.

Please share CV - WhatsApp - 7807604984 / 9849993189/ 9849717744 -@Madhuri.k@udyoracareers. @info@udyoracareers.com