Engineering Manager

Key Responsibilities

• Manage and mentor 3–5 Team Leads, supporting their teams' performance, growth, hiring, and career development.
• Own cluster-level planning, prioritization, capacity allocation, and delivery across multiple engineering teams.
• Resolve cross-team dependencies, resource conflicts, delivery risks, and escalations.
• Act as the primary point of contact for business, customer, and cross-functional escalations involving multiple teams.
• Drive consistent engineering standards covering code quality, testing, code reviews, incident management, and reliability.
• Track and improve engineering metrics such as delivery cycle time, incident rate, MTTR, escalations, and team health.
• Partner with Product, QA, Customer Success, Sales, and other stakeholders to align technical execution with business priorities.
• Develop Team Leads into effective people managers and create a culture of ownership, accountability, collaboration, and continuous improvement.
• For Platform & Shared Services, own initiatives related to monitoring, reliability, autoscaling, resource guardrails, and incident tooling.

What This Role Is Not

Requirements

• 8+ years of experience in software engineering, with 3+ years in people management.
• Experience managing Team Leads, Tech Leads, Managers, or senior engineering professionals is preferred.
• Strong experience in cross-team planning, prioritization, resource management, and delivery.
• Proven ability to handle technical, customer, and business escalations.
• Strong stakeholder management and communication skills.
• Good technical depth to evaluate engineering trade-offs and challenge decisions effectively.
• Experience driving engineering standards, quality, testing, reliability, and operational improvements.
• Experience working with distributed/multi-location teams is a plus.
• Experience in B2B SaaS, high-availability systems, IoT, fleet management, telematics, logistics, or mobility is a plus.