Senior DevOps Engineer

About Uffizio

• Uffizio Technology is a SaaS product company based in Valsad, India, and part of the Uffizio Group. For over 25 years,
• weve been building software platforms trusted by B2B customers in more than 100 countries.
• We develop innovative SaaS products based on telematics and IoT solutions, helping businesses improve productivity,
• operational efficiency, and sustainability. Our products are offered as both white-label solutions for technology partners
• and ready-to-deploy platforms for businesses worldwide. We foster a collaborative, innovation-driven culture where
• talented people build impactful technology and grow their careers.

About The Role

• We are looking for a DevOps Team Lead who can build and scale a highly reliable infrastructure for globally deployed
• SaaS platforms. This is not a maintenance-only role.
• The expectation is to architect systems that improve uptime, deployment speed, scalability, observability, security, and
• operational efficiency across multiple products and business units.
• The role requires someone who can think beyond servers and CI/CD pipelines. We need a systems thinker who
• understands how infrastructure impacts customer experience, release velocity, support load, product scalability, and
• business growth.
• Youll own the automation, deployment, and reliability of our systems end to end — from CI/CD pipelines to production
• monitoring — and work closely with development and product teams to ship faster without compromising stability.
• The candidate will lead the DevOps function across multiple SaaS products handling:

• Real-time telematics workloads
• IoT device communication
• High-ingestion APIs
• Live tracking systems
• Video and sensor-based platforms
• Multi-tenant SaaS deployments

Infrastructure & Cloud Management

• Design, provision, and manage cloud and on-premise infrastructure (AWS) using Infrastructure as Code (Terraform,

CloudFormation, or Ansible).

• Ensure high availability, scalability, redundancy, and disaster recovery planning. Manage Linux-based production

environments.

• Optimize infrastructure cost without compromising reliability — through right-sizing, reserved capacity planning,

and usage monitoring.

• Handle scaling strategies for increasing device load and customer growth.

• Build and maintain robust CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, or similar) to automate build, test,

deployment, rollback, and environment provisioning processes.

• Reduce deployment risks and deployment time.
• Standardize deployment practices across teams and products.

• Establish strong monitoring, logging, and alerting/observability systems (CloudWatch, Prometheus, Grafana,

ELK/EFK stack, Zabbix, Datadog).

• Implement proactive incident detection and root cause analysis.
• Reduce downtime and improve platform stability.
• Drive SRE-oriented operational maturity.
• Participate in on-call rotation, lead incident response, and drive root-cause analysis and post-mortems.

• Implement infrastructure security best practices — IAM policies, network security groups, secrets management,

SSL, firewall policies, backups, and vulnerability handling.

• Manage access control and compliance requirements.
• Ensure infrastructure hardening and operational compliance.

• Deploy, manage, and scale containerized workloads using Docker and Kubernetes (EKS/AKS/GKE or self-managed

clusters).

• Improve deployment consistency and environment portability.
• Support microservices architecture where applicable.

Work Closely With Backend And Database Teams On

• Performance tuning
• Query optimization support
• Load balancing
• Caching strategies
• Replication and failover systems

• Lead and mentor DevOps engineers.
• Create operational SOPs and infrastructure standards.
• Build accountability, documentation culture, and ownership within the team.
• Coordinate with Development, QA, Support, and Product teams to improve deployment velocity, system reliability,

and developer experience.

Incident Management & Business Continuity

• Handle production incidents with urgency and ownership.
• Build escalation systems and incident response frameworks.
• Conduct postmortem analysis and preventive planning.
• Maintain disaster recovery, backup, and business continuity plans for production systems.

Strong Expertise In

• Linux Server Administration (patching, configuration management, access control)
• AWS / GCP / Azure
• Infrastructure as Code (Terraform, CloudFormation, or Ansible)
• Docker & Kubernetes (EKS/AKS/GKE or self-managed clusters)
• Jenkins / GitHub Actions / GitLab CI
• Nginx / Apache, Load Balancers & Reverse Proxies
• Networking & Security (DNS, VPN, firewalls)
• Monitoring Tools (Prometheus, Grafana, ELK/EFK, CloudWatch, Zabbix, Datadog)
• Infrastructure Automation
• Shell Scripting / Python / Bash

• High-availability architecture
• Distributed systems
• Scaling real-time applications
• Database replication and clustering
• Message brokers (RabbitMQ, Kafka, Redis Streams, etc.)
• API infrastructure
• SSL, DNS, VPN, CDN, WAF
• Cloud security best practices (IAM, encryption, secrets management)

• Experience in IoT or telematics platforms
• Experience managing large-scale real-time tracking systems
• SRE practices
• Cost optimization at scale
• Multi-region deployment experience

This role is not for someone who only executes tickets. We expect the person to:

• Think proactively instead of reactively
• Build systems before problems become incidents
• Create operational leverage through automation
• Reduce dependency on manual intervention
• Build infrastructure that supports aggressive business growth
• Create visibility and measurable operational KPIs

The DevOps TL Will Be Evaluated On

• Platform uptime
• Deployment frequency & stability
• MTTR (Mean Time to Recovery)
• Infrastructure scalability
• Security incident reduction
• Alert quality and monitoring maturity
• Automation coverage
• Infrastructure cost efficiency
• Team efficiency and operational discipline

• 8+ years in DevOps / Infrastructure Engineering / Site Reliability Engineering / Cloud Infrastructure roles.
• 2+ years leading teams or handling critical production infrastructure.
• Experience managing production SaaS environments at scale.
• Strong working knowledge of at least one major cloud platform (AWS), with proven hands-on experience in

Terraform, Docker, and Kubernetes.

IDEAL CANDIDATE PROFILE

We are not looking for a server administrator. We are looking for someone who:

• Understands business impact of infrastructure decisions
• Can scale systems under uncertainty
• Handles pressure calmly during outages
• Builds processes, not heroics
• Has a strong ownership mindset
• Can challenge poor engineering practices
• Thinks in terms of reliability engineering, not firefighting

For most SaaS companies, DevOps becomes a support function. For us, it is a growth constraint or growth accelerator.

A Weak DevOps Team Creates

• Slow releases
• Customer dissatisfaction
• Downtime
• Engineering bottlenecks
• Support overload
• Revenue risk

A strong DevOps function compounds the effectiveness of every other department. That is why this role is strategically

important