IJP For Manager Current Account

Job Summary

• This role is responsible for acquiring new current account customers from the open market and cross-selling of products/services as per the profile need of the customers.
• This role drives the current account business for the respective branch and ensure the CA targets for the branch is met.
• The incumbent provides service to NTB current account customers.
• This role also handles cross selling of QR POS and is accountable for adherence to compliance and regulatory norms.

Job Details

• Job Title: Manager-Current Account
• Grade: M
• Department: Branch Banking, TASC TPP
• Location: Branch
• Sub-department: Branch Banking
• Type of Position: Full-time
• Reports To: BSM / Branch Manager (where ever BSM is not available)

Size of the Role

Financial Size

• CA Numbers: 5 to 8 Current accounts (based on vintage)
• CA Values: 9 lacs to 15 lacs incr. CA value (based on vintage)
• TPP Wgt Premium: 0.40 lacs to 0.65 lacs (based on vintage)

Non-Financial Size

• Current accounts, Saving Accounts, Term Deposits, Life insurance, Health/General Insurance, Dmat, Mutual Funds, SIP, ASBA etc

Key Duties and Responsibilities

Business

• Meet the set targets on current account in terms of open market acquisition
• Focus on building the current account book for the bank
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
  • Leads generated by branch staff and personal leads
  • Referrals generated from existing customers
  • Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany MSE staffs on the field for actively driving conversion of existing borrowing customers into liabilities customers
• Cross sell other products of Ujjivan such as QR, POS TPP and pass on quality leads to respective MSE loan officers
• Share customer insights/product related feedback with the Branch Manager

Customers

• Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services
• Reduce customer dormancy and customer attrition by continuous engagement / interaction
• Resolves the customer queries.

Internal Processes

• Guide the customer to fill the Account Opening Form; ensure receipt and verification of KYC documents; obtain customer signatures on all mandatory documents
• Strictly adhere maintain compliance to KYC norms
• Drive the cross sell of other products such as QR, POS TPP

Location - Nagar,Bhubaneswar,Chowk,Ranchi,Dhanbad