Crm Manager

UK Realty, founded in 2010, is becoming a major player in the real estate sector of Mumbai. With over 606 units delivered and another 1276 in the pipeline, we have gained the trust of more than 880 satisfied customers. Our commitment to the philosophy of Stronger Together drives us to foster community growth, empathy, and meticulous execution of innovative ideas. UK Realty prides itself on creating a strong sense of community and shared progress.

This is a full-time on-site role for a CRM Manager, based in Mumbai. The CRM Manager will oversee the customer relationship management system, develop and implement strategies to improve customer relationships, and enhance customer retention and satisfaction. Responsibilities also include analyzing customer data, generating reports, collaborating with sales and marketing teams, and ensuring seamless communication between the company and its clients.

• Experience with customer relationship management systems and data analysis
• Strong understanding of marketing strategies and sales processes
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work collaboratively with teams and manage multiple projects simultaneously
• Proficiency in using CRM software and other related tools
• Bachelors degree in Business Administration, Marketing, or related field
• Previous experience in the real estate industry is a plus