Posted: 12 hours ago
Posted: 12 hours ago
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Job Description
- Job Purpose
- To develop and grow company's aircraft charter business by identifying new commercial
- opportunities, acquiring and managing clients, coordinating charter quotations, and converting
- enquiries into profitable charter bookings.
- The successful candidate will be responsible for developing relationships with corporate clients,
- travel management companies, brokers, tour operators, aircraft operators, and high-net-worth
- individuals while contributing to the company’s revenue growth and international market
- expansion.
- Key Responsibilities
- Sales & Business Development
- ï· Identify, develop, and convert new aircraft charter business opportunities across
- regional and international markets.
- ï· Proactively generate leads through cold calling, networking, industry events, LinkedIn,
- referrals, and direct client engagement.
- ï· Develop relationships with aircraft charter brokers, corporate travel managers, tour
- operators, government agencies, and private aviation clients.
- ï· Promote FTS Aero’s private jet, business aviation, group charter, passenger charter, and
- other applicable charter solutions.
- ï· Develop and execute sales strategies to achieve assigned revenue, gross profit, and
- customer acquisition targets.
- ï· Explore new markets, routes, customer segments, and strategic partnerships.
- Charter Quotation & Commercial Management
- ï· Receive and assess charter enquiries, including route, passenger requirements, travel
- dates, aircraft category, and operational considerations.
- ï· Coordinate with aircraft operators, brokers, and internal operations teams to obtain
- competitive aircraft availability and pricing.
- ï· Prepare and submit professional charter quotations, proposals, and commercial offers
- within agreed response times.
- ï· Negotiate charter rates, commissions, payment terms, and commercial conditions while
- protecting company profitability.
- ï· Follow up on quotations and actively convert opportunities into confirmed bookings.
- ï· Ensure all commercial proposals are accurate, commercially viable, and aligned with
- company policies.
- Client Relationship Management
- ï· Build and maintain long-term relationships with existing and prospective charter
- customers.
- ï· Serve as the primary commercial point of contact for assigned clients.
- ï· Understand customer requirements and recommend suitable charter solutions.
- ï· Maintain regular communication with clients throughout the sales process and
- coordinate with operations for a seamless service experience.
- ï· Resolve commercial concerns professionally and identify opportunities for repeat
- business and account growth.
- Market Intelligence & Business Planning
- ï· Monitor aircraft charter market trends, competitor pricing, customer demand, and
- emerging opportunities.
- ï· Maintain an updated database of charter clients, brokers, operators, suppliers, and
- prospective customers.
- ï· Identify opportunities for empty-leg sales, ad-hoc charters, seasonal charters, group
- movements, and other relevant charter products.
- ï· Prepare market reports, sales forecasts, pipeline updates, and competitor analyses.
- ï· Attend aviation exhibitions, business aviation conferences, and relevant networking
- events as required.
- Sales Administration & Reporting
- ï· Maintain accurate CRM records of leads, enquiries, quotations, follow-ups, and
- confirmed bookings.
- ï· Prepare weekly and monthly sales performance reports.
- ï· Monitor conversion ratios, sales revenue, gross profit, outstanding payments, and
- customer acquisition.
- ï· Coordinate with finance and operations teams to support invoicing, payment collection,
- and successful charter execution.
- ï· Ensure compliance with company procedures, applicable aviation regulations,
- contractual obligations, and customer confidentiality requirements.
- 3. Qualifications & Experience
- ï· Bachelor’s degree or diploma in Business Management, Sales & Marketing, Aviation
- Management, or a related discipline is preferred.
- ï· Minimum 2–3 years of experience in aircraft charter sales, business aviation, aviation
- brokerage, airline sales, or a related commercial role.
- ï· Demonstrated ability to generate leads, negotiate commercial agreements, and convert
- sales opportunities into revenue.
- ï· Experience in private jet, VIP, corporate, group, passenger, or ad-hoc charter sales will
- be an advantage.
- ï· Existing relationships with charter brokers, aircraft operators, corporate travel buyers,
- or aviation clients will be an added advantage.
- ï· Experience working with international customers and across different time zones is
- desirable.
- Required Skills & Competencies
- ï· Strong sales, negotiation, presentation, and client relationship management skills.
- ï· Excellent verbal and written communication skills in English.
- ï· Strong commercial awareness, pricing judgement, and profitability orientation.
- ï· Ability to work independently, meet deadlines, and perform under pressure.
- ï· Strong prospecting, networking, follow-up, and business development capabilities.
- ï· Proficiency in Microsoft Office, CRM systems, and online sales tools.
- ï· Ability to coordinate effectively with aviation operations, finance, and external
- suppliers.
- ï· Willingness to travel for client meetings, industry events, and business development
- activities.
- Key Performance Indicators (KPIs)
- Performance will be assessed against agreed monthly, quarterly, and annual targets, including:
- 1. Revenue generation: Achievement of assigned charter sales revenue targets.
- 2. Gross profit contribution: Delivery of profitable charter business in line with approved
- margins.
- 3. New customer acquisition: Number and quality of new active charter accounts secured.
- 4. Lead generation: Qualified enquiries and commercial opportunities generated.
- 5. Conversion rate: Percentage of qualified enquiries and quotations converted into
- confirmed bookings.
- 6. Client retention: Repeat bookings, account growth, and customer satisfaction.
- 7. Response time: Timely preparation and submission of charter quotations.
- 8. Sales pipeline: Value, quality, and accuracy of the active sales pipeline and forecast.
- 9. Collections support: Compliance with agreed payment terms and coordination of
- outstanding receivables.
- 10. Market expansion: Development of new customer segments, routes, markets, and
- strategic partnerships.
- Working Conditions
- ï· Full-time position based in Dubai, UAE.
- ï· International client engagement and coordination across different time zones may be
- required.
- ï· Participation in aviation exhibitions, client visits, and industry networking events.
- ï· Sales targets and performance-based incentives may apply in accordance with company
- policy.
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Business DevelopmentSalesCrm SystemsCustomer AcquisitionCustomer SatisfactionLead GenerationSales AdministrationSales ProcessSales ExecutiveIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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